Eye care · evaluated online

Viral conjunctivitis

Most viral pink eye improves in 1–2 weeks with supportive care. A clinician can rule out bacterial and provide comfort measures.

Licensed clinicians · Available in all 50 states
Viral conjunctivitis
Common Rx
No antiviral usually needed; supportive care; artificial tears
Time to feel better
1–2 weeks
Contagious
YES — very
Telehealth fit
Yes — photos help

What is viral conjunctivitis?

Viral conjunctivitis is the most common type of pink eye. Caused by adenoviruses (the same family that causes common colds), it spreads easily through hand-to-eye contact.

Symptoms peak in days 3–5 and improve over 1–2 weeks. No antibiotic helps because it's viral.

Do I have viral conjunctivitis? Common signs

If most of these describe what you're experiencing, telehealth may be a good next step:

Pink or red eye Watery discharge (not pus) Burning or gritty sensation Often starts in one eye, spreads to other Recent cold or upper respiratory infection Often swollen lymph node in front of ear Light sensitivity Eyelids stick together with watery crust on waking
Here's how it actually works
01
Tell us what's going on5-minute online intake covers your symptoms, history, and any photos.
02
A clinician reviewsLicensed in your state. Reviews your case and asks anything needed.
03
Rx to your pharmacyIf treatment is appropriate, the prescription goes to the pharmacy you choose.

What causes it

Adenovirus most commonly. Less commonly herpes simplex (HSV — needs antiviral) or varicella-zoster. Spreads via hand-to-eye contact, shared towels, contaminated surfaces.

Is it contagious?

Yes — VERY. Infectious for up to 2 weeks. Stay home from work/school during the contagious period.

If discharge is clear and watery — it's viral. Yellow-green pus = bacterial. Itchy = allergic. Three different conditions, three different treatments.

Can it be treated online?

Routine viral pink eye is well-suited to telehealth. Severe pain, vision change, contact lens wearer with red eye, history of HSV — need in-person eval.

How viral conjunctivitis is treated

Supportive care — no antibiotic. Cool compresses for comfort. Artificial tears for dryness/grit. Strict hand hygiene — don't touch eyes. Don't share towels, pillows, makeup. Discard contacts and makeup used during symptoms. Antiviral (acyclovir, ganciclovir) only if HSV.

Self-care while you wait

When to skip telehealth and seek emergency care Severe pain, vision loss, contact lens-related red eye, recent eye injury — urgent care.

How long does it last?

Peaks at day 3–5, improves over 1–2 weeks. Contagious throughout.

Frequently asked questions

How long am I contagious?

Up to 2 weeks — until eyes are no longer red or watery.

Will antibiotics help?

No. Viral infections don't respond to antibiotics.

Can I go back to work?

Most clinicians recommend staying home until eyes are no longer red and watery.

Should I wear my contacts?

No — discard ones worn during illness. Wait at least 24 hours after symptoms clear to wear new ones.

Will it spread to my other eye?

Often. Strict hand hygiene reduces this risk.

This page is for general information only — not a substitute for individual medical advice. A licensed clinician reviews every intake submitted through PrescriberNow before any prescription is issued. If you're experiencing a medical emergency, call 911 or go to the nearest emergency room.

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