Eye care · evaluated online

Pink eye
(conjunctivitis)

Most cases of bacterial, viral, or allergic conjunctivitis can be evaluated online in minutes. A licensed eye doctor reviews your symptoms and a photo of the affected eye, then sends the right prescription to your pharmacy.

Licensed clinicians · Eye doctors licensed in all 50 states
Pink eye (conjunctivitis)
Same-day RxMost cases reviewed within hours
No urgent careSkip the waiting room
Common Rx
Antibiotic or antihistamine eye drops
Time to feel better
24–48 hrs on Rx
Contagious
Yes (bacterial/viral)
Telehealth fit
Excellent fit

What is pink eye?

Conjunctivitis — commonly called "pink eye" — is inflammation of the conjunctiva, the thin clear tissue lining the inside of the eyelid and covering the white of the eye. When that tissue gets irritated or infected, the small blood vessels inside it swell, giving the eye its pink or red appearance.

There are three main types and the treatment depends on which kind you have. Bacterial conjunctivitis usually starts in one eye, produces yellow or green sticky discharge, often crusts the lashes shut overnight, and responds quickly to antibiotic drops. Viral conjunctivitis is typically watery rather than thick, often follows or accompanies a cold or upper respiratory infection, may affect both eyes, and resolves on its own in 1–2 weeks. Allergic conjunctivitis is itchy, watery, affects both eyes, and is paired with seasonal allergies or exposure to a known trigger.

Pink eye is extremely common — most adults will have at least one episode in their lifetime, and it's one of the top reasons for missed school and work days.

Do I have pink eye? Common signs

If most of these describe what you're experiencing, telehealth is a reasonable next step:

Pink or red color in the white of one or both eyes Discharge — yellow/green and thick (bacterial), thin and watery (viral), or clear and stringy (allergic) Crusted lashes or eyelids stuck together upon waking Gritty, "something in the eye" sensation Itching or burning Mild light sensitivity Swollen eyelids Recent cold, sinus infection, or sore throat
Here's how it actually works
01
Tell us what's going on5-minute online intake covers your symptoms, history, and any photos.
02
A clinician reviewsLicensed in your state. Reviews your case and asks anything needed.
03
Rx to your pharmacyIf treatment is appropriate, the prescription goes to the pharmacy you choose.

What causes it

Bacterial conjunctivitis is most often caused by Staphylococcus or Streptococcus bacteria transferred to the eye by touching it with contaminated hands, sharing a towel or pillow, or contact lens contamination. Viral conjunctivitis is most often caused by adenovirus — the same family of viruses that cause the common cold, which is why pink eye often shows up alongside a runny nose or sore throat. Allergic conjunctivitis is your immune system reacting to a trigger like pollen, pet dander, dust mites, mold, or sometimes contact lens solution.

Is it contagious?

Yes — bacterial and viral pink eye are both very contagious. They spread by direct contact with eye secretions, contaminated hands, towels, pillowcases, eye makeup, or shared contact lens cases. People are usually contagious from when symptoms appear until discharge stops (or, for bacterial, after 24 hours on antibiotic drops). Allergic conjunctivitis is not contagious — you can't catch it from someone else.

Pink eye is one of the most telehealth-friendly conditions in medicine — a clear photo and your story are usually enough.

Can it be treated online?

Pink eye is one of the most telehealth-friendly conditions in medicine. A licensed eye doctor can usually identify the type from your symptom history and a photo of the affected eye, then send the appropriate prescription directly to your pharmacy. The exception is when symptoms suggest something more serious — severe pain, vision changes, or light sensitivity that's worsening — in which case an in-person eye evaluation is necessary.

How pink eye is treated

Bacterial: antibiotic eye drops or ointment (commonly moxifloxacin, erythromycin, ciprofloxacin, or polymyxin-trimethoprim) for 5–7 days. Most people feel better within 24–48 hours of starting drops.

Viral: supportive care — cool compresses, artificial tears, and time. Antibiotics don't work on viruses. Most cases clear in 7–14 days.

Allergic: antihistamine eye drops like olopatadine or ketotifen, trigger avoidance, and sometimes a short course of mast cell stabilizers for chronic allergic conjunctivitis.

Self-care while you wait

When to skip telehealth and seek emergency care Sudden vision loss, severe eye pain, light sensitivity that's worsening, halos around lights, eye injury or chemical splash, or significant swelling around the eye — these can be signs of acute angle-closure glaucoma, corneal ulcer, or orbital cellulitis. Go to an eye ER or hospital ER immediately, not telehealth.

How long does it last?

Bacterial cases usually improve within 24–48 hours on drops and clear in a week. Viral cases run 1–2 weeks and have to run their course. Allergic cases resolve once the trigger is removed or controlled.

Frequently asked questions

How do I know if my pink eye is bacterial or viral?

Bacterial pink eye tends to produce thick yellow or green discharge that crusts the eyelids shut overnight, and usually starts in one eye. Viral pink eye is more watery, often comes with cold-like symptoms, and is more likely to affect both eyes. A licensed eye doctor can tell the difference from your symptoms and a clear photo.

Will antibiotic drops help if my pink eye is viral?

No. Antibiotics only work on bacteria. Viral conjunctivitis has to run its course (typically 7–14 days), and treatment is supportive — cool compresses and artificial tears.

How long am I contagious?

Bacterial pink eye: until 24 hours after starting antibiotic drops. Viral pink eye: typically as long as you have symptoms, usually 5–14 days. Allergic conjunctivitis is not contagious at all.

Can I wear my contacts while I have pink eye?

No — stop wearing contacts immediately and switch to glasses until cleared. Throw out any lenses worn just before symptoms started, plus the case and current solution.

When should I worry that it's something more serious?

Severe pain, vision changes, halos around lights, light sensitivity worsening, or symptoms not improving after 2–3 days on antibiotic drops — those need in-person evaluation.

This page is for general information only — not a substitute for individual medical advice. A licensed clinician reviews every intake submitted through PrescriberNow before any prescription is issued. If you're experiencing a medical emergency, call 911 or go to the nearest emergency room.

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